wwii axis reenactment forum

Anybody knows why Thomas is not replying to emails, PMs and phone calls? I've been trying to get in touch with him for more than three weeks now with no success

Yeah...one of my unit members, who ordered some ZM Mountain Boots in February, is also trying to contact him to get info on his order...but has gotten no replies. Maybe he's on a long German Holiday.

Andy wrote:Anybody knows why Thomas is not replying to emails, PMs and phone calls? I've been trying to get in touch with him for more than three weeks now with no success

Hmmmm.......I made my first and only purchase to date, of a cheap T+W smock from ZM. Paid by Ppal and was told to expect the following week - that was close on four weeks ago now and still no show. Have sent an email and am awaiting a reply.

In the meantime 'stuff' I ordered from ANT-Z, SOF and TR Badges about the same time have all arrived.

Have I made a mistake? I hope not as ZM have always had a good reputation for quality and service. Perhaps its in the post.

I know Thomas personally, and I too have stuff ordered from him, be patient it will be sorted.

dagda wrote:I know Thomas personally, and I too have stuff ordered from him, be patient it will be sorted.

Thanks Mike, if you are a satisfied customer then that's good enough for me. See you in Duncannon.

Thomas has been very, very pleasant to deal with and his items are absolutely top-notch, I got a pair of spring oakleaf keilhosen from him and they are totally spectacular with perfect cut, colors, pattern and HBT.

However I'd like him to be a bit more regularly accessible - I don't want to chase my suppliers around for ages just to place an order or having an update! In the long term clients get tired of this and move on to other traders, which would be a real pity for Zeugmeisterei since their stuff is soooo good!

TacAide wrote:

dagda wrote:I know Thomas personally, and I too have stuff ordered from him, be patient it will be sorted.

Thanks Mike, if you are a satisfied customer then that's good enough for me. See you in Duncannon.

Your confidence was well-founded, Mike, the item arrived this morning so I am now if slightly at doubting Thomas - no pun intended.

I was looking to order and FJ smock, bandolier and helmet cover. I was a bit concerned that he did not answer my last email. I might get a calling card and try and call him from the US. Is it easier to work through Email with him or should I try to call him?

Tim
www.fjr3.com

That's the point Tim - Thomas hasn't been replying to emails and phone calls for the past three weeks. I know because I've been calling him daily at Zeugmeisterei! I have a ton of stuff to order from him but I need to hear from him first
So nobody in the Forum knows why he's not to be found? On holiday, reenacting, whatever?

Last contact I had from him was on the 20th May, so he hasn't been gone long!

Kauer

HA! Good to know! So he IS around after all
Then I only have to be patient...I must have been ringing him up at the wrong times ?
Did you actually find him at his Zeugmeisterei phone number, if I may? Or was that via email?
Thanks for the comforting update, anyway

I PM'd him through this forum RE a pair of Jack boots a friend bought from him, maybe you could try that?

Kauer

He might have gone on holiday or anything , but I can say his stuff is some of the best . if I had any money I would buy my kit of him .
Jokke

Jugend Repper wrote:He might have gone on holiday or anything , but I can say his stuff is some of the best . if I had any money I would buy my kit of him .
Jokke

Jokke your using my money to buy off him !!

Any way gents I only use Richard and Thomas for my uniform and Kit its first class (ZM marked stuff) yes Thomas is a little söow at times but it gets there in the end . I know why he is away and its not for me to say on an open forum or via PM

Could you let us know how long he will be away?